Every individual package is unique. We make lots of fun phrases for each vibe, then pick a set of 12 bracelets from that vibe for you in every pack without duplicates. If you order two packs of the same vibe (2 x EDM LIFE) you will receive two sets of 12 random EDM Life phrases. Since they are random, there might be some duplicates between the two packs, but also many new ones.
Nope. The authentic, PLUR way is for the giver to choose the kandi you receive!
We get it. Not every kandi is right for every raver. That’s why we offer our Happiness Guarantee. If you’re not feeling any of them for any reason, we’re happy to send you some free replacements! Email us at help@kandi.bar and be sure to tell us1) which ones you don’t like 2) what kind you would like us to send as replacements. And we’ll help you out!
If you order the Squad Combo pack, you’ll receive a large envelope with 36 bracelets picked from all the vibes we offer with no duplicates. This way, you can stock up and save!
Yes. Unused items are accepted for a full refund within 30 days. But you can also get free replacements and exchanges of individual bracelets under our Happiness Guarantee. Either way, email help@kandi.bar to get started.
Almost every order ships on the next business day
Free US shipping usually takes 6 business days via USPS
Fast US shipping usually takes 2-3 business days
Next-day US shipping usually arrives next day, but depending on order time can take a full business day in transit.
International shipping can take weeks due to customs and other delays
Wait another day to see if it shows up. If it’s still missing, email us at help@kandi.bar
While we try to make sure that never happens, please make sure you reach out to us as SOON as possible at help@kandi.bar. Please include as much info as you can in your email as well. (Name, Order #, Product Missing/Wrong Item, etc.)
We ship from the US all incoming taxes and import duties are the responsibility of the customer.
